Access Services Librarian - Warren Library
TYPE: Full-time, Exempt
LOCATION: West Palm Beach Campus
SUMMARY: Manage the operations of the library’s primary access, service desk, and stack maintenance.
Actively seeks to improve local and system-wide processes and services; participates
in reference and instructional services by teaching information literacy; and, participates
in evening and weekend duties as necessary.
- Manage daily library operations and front desk activities including, room reservations,
mailings, ordering office supplies, and overseeing the maintenance and upkeep of office
- Serve as a first point of contact for all inquiries, providing top level service to
- Supervise the processes of circulating library collections according to policies.
- Coordinate the maintenance of all physical library collections, including re-shelving,
shelf reading, organizing, and intermittent stack inventory.
- Administer course reserves as requested by faculty.
- Interpret library policies to students, faculty, and other patrons.
- Recruit, oversee, evaluate, and schedule all staff and student assistants serving
in access services.
- Maintain data utilization and record management of library resources and services
to improve upon user experience and develop needs assessment activities.
- Manage data collection for annual reporting and survey responses including: gather,
review, evaluate; and synthesize data submitted by library personnel.
Reference and Instruction
- Provide in-person and online reference service and consultation in areas of research
to the learning community.
- Collaborate with faculty to promote information literacy and provide patrons library
instruction sessions onsite or virtually through the University’s course management
- Design and lead workshops in the Library’s instruction classroom.
- Participate in the provision of evening and weekend reference assistance on a rotating
basis as scheduled.
Research, Scholarship, Creative Activity
- Create tools designed to give general and course-specific library resource guidance
to students and faculty, to include LibGuides and other online tools.
- Engage in an active life of scholarship appropriate to the instructional and service
role of the academic librarian.
- Provide collection development services in one or more subject disciplines.
- Participate as a member of the University Faculty, including serving on University
and Library committees as assigned.
- Participates actively in regional, state, and/or national professional organizations.
- Engages in professional development activities to increase knowledge and skills in
areas of primary responsibility by attending educational workshops, reviewing professional
publications and establishing a personal network.
- Ability to think critically and act independently to solve problems.
- Strong commitment to service excellence with the ability to work in a fast-paced environment,
shift priorities, multi-task when competing needs surface, and meet deadlines.
- Ability to process information to make innovative applications of ideas and demonstrates
a strong aptitude to learn new technologies.
- Proven ability to interact effectively, respond quickly and sensitively to patrons,
discern how to best meet their needs, and contact the appropriate individuals for
- Familiar with traditional print resources.
- Proficient in the general research skills required in academically rigorous and technologically
- Strong verbal, written, and interpersonal communication skills in the English language;
ability in the Spanish language is desirable.
EDUCATION AND EXPERIENCE: Master’s degree in library or information science from an ALA-accredited institution.
An additional advanced degree within a discipline of the University’s academic program
is preferred. 5+ years’ experience working in an academic library along with teaching information