Sailfish Smart

Books

Get all of your course materials with Sailfish Smart!

Our Sailfish Smart program gives you access to everything – no need to shop around! 

  • Receive all your course materials before your first day of class
  • Save 30-50% off course materials while at PBA
  • Benefit from a highly personalized concierge service

 

How It Works

 

Register for Classes

Upon registering for courses, students will be automatically enrolled into the program. Once you've successfully selected your courses, the bookstore will start preparing your order.

 

Verify Your Order

Starting 30 days before the first day of classes, you will receive an email to verify your order and select in-store pickup or shipping.

 

Receive Your Textbooks

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within Canvas.

 

 


FAQ

 

General Program Questions

The Sailfish Smart program is a new university-wide initiative that targets textbook affordability and student success. This innovative program is expected to save undergraduate, graduate and online students thirty to fifty percent (30% to 50%) on the rental of required course materials in their academic journey.  It will also create equitable access to materials for all students, ensuring availability by the first day of class.

Barnes & Noble College is PBA’s contracted bookstore and a long-standing partner in textbook affordability initiatives. Our partnership is focused on delivering affordable course materials options to our students. Sailfish Smart is a flat-rate, one-stop shop program for course materials that delivers a highly personalized experience for students, preserves faculty choice of learning materials and delivers deep savings to students. 

Publishers do not offer all the different formats of content that faculty request at the lowest price possible. Barnes & Noble College provides a central platform for faculty adoptions of course materials as well as a central e-commerce and digital platform for delivery of these course materials to students.

Sailfish Smart provides all students with equitable access to course materials on or before the first day of class, which will ultimately improve their academic success. Additionally, by participating in Sailfish Smart, students will save time and money each term.

The Sailfish Smart flat rate is $24 per credit hour, or $360 for a 15-credit course load, charged to your student account.  Previously, PBA recommended students budget $600 for books and supplies each semester. 

For Sailfish Smart program questions, questions about your order, or assistance evaluating cost or for general program information, please contact Barnes & Noble College by emailing SM8470@bncollege.com. 

Program Participation

At the time you register for courses, you will automatically be enrolled in Sailfish Smart. The $24 flat rate per credit will be posted to your PBA student account. If you find that Sailfish Smart is not the best option for you, you may opt out. You are automatically enrolled in the program each semester but you have the opportunity to opt out.  For the Fall 2022 semester, the opt-out period is August 8th through August 26th.

The Sailfish Smart program begins August 22nd. However, because PBA Lead and Summer Scholars are part of the Fall Term, you will be charged $24.00 per credit hour up front but then refunded for these PBA Lead and Summer Scholars course credit hours.  

You will receive emails and phone calls to remind you to verify your order. If you do not verify your order, you will not receive the course materials included in Sailfish Smart. However, if you do not opt out, you will still be billed the Sailfish Smart charge.               

Yes. If you verify your order and do not opt out of the program, you will be charged. If you do not verify your order but do not opt-out of the program, you will still be charged.        

You may return the course materials for the dropped class to the PBA bookstore right away, but no later than the date outlined by Barnes & Noble College when they reach out asking you to return the books. If you do not return the materials by the deadline, you will be charged the cost of these materials on your PBA student account. If you drop a class and enroll in a different class prior to receiving your course materials, the bookstore will “swap” the required course materials/access codes so that you have what you need. Upon adding a class to your schedule, you will receive a new verification email from Barnes & Noble College. Once you verify your preferred fulfillment method you can obtain the course materials for the newly added courses. You must return the course materials for the dropped course to the bookstore by the deadline.

You may opt-out of Sailfish Smart from August 8 through August 26.  Check this page for more information after reviewing your materials on the Sailfish Smart portal.

No, you will remain opted out for the semester once you have made the opt-out selection, regardless of whether you add additional courses.  If you would like to opt back in because you have added courses, you may do so between August 8 and August 26 by following the link found in the opt-out confirmation email you received after opting out. Follow the same steps you did to opt-out.

Yes, you will have until the deadline provided by Barnes & Noble College to return your course materials. If you do not return the materials, the charges for Sailfish Smart will remain on your student account. 

Your order cannot be processed until your course materials are verified. You will receive an email beginning 30 days prior to the first day of class to verify your course materials for each term. If you have already verified your order, contact  the bookstore at SM8470@bncollege.com and give them your order number so they can check on the status of your order.

Send a copy of the syllabus to SM8470@bncollege.com. Make sure to include the course name and section for which you are missing materials and your contact information. 

The deadline to opt-out is always the last day for add/drop, and the last day for Fall 2022 add/drop is August 26, 2022. 

No. The Sailfish Smart program is designed to be an all-in or all-out solution by semester for the lowest flat rate possible. Participation is by semester for all courses, not per individual course. You can, however, choose to participate in certain semesters and opt out other semesters.    For example, if you choose to opt in your first semester and then opt out your second semester, you can opt back in your third semester.

For any semester that you choose to opt out, you may do so by following the directions and clicking on the opt out button on the Sailfish Smart website. If you opt out of Sailfish Smart for the semester, you are responsible for obtaining your course materials independently, either through Barnes & Noble College at PBA or another supplier. If you decide that you would like to participate after you opt out, you may opt back into the program following the same steps you took to opt out.

No, there is no limit to how many times you can opt-out or opt back into the Sailfish Smart program via the website.  However, you will be unable to take any further action beyond the opt-out / opt-in deadline, which for the Fall 2022 semester is August 26th. 

Sailfish Smart charges will be added to and removed from your PBA student account in the same way tuition is when you add and drop a class. You will be charged $24 per credit hour for each participating course that you are enrolled in. Just like you are credited tuition for any course dropped prior to the add/drop deadline, you will be credited the Sailfish Smart charge for such dropped courses. Students must return any course materials received for the dropped classes prior to or immediately upon dropping the classes but no later than the deadline outlined by Barnes & Noble College. Students who do not return the course materials for dropped classes will be charged the cost of those course materials on their student accounts. 

All course materials are provided in the format required by the instructor. If you would like a format other than that required by the instructor, you may purchase that alternative format from the bookstore directly at the regular price. An alternative format is not part of the Sailfish Smart rental program.

We encourage you to utilize the Sailfish Smart website tools and consider your options.  With the majority of PBA students participating in Sailfish Smart each semester, we are able to secure better pricing for students in most circumstances. We are committed to providing affordable course materials and ensuring equitable access to course materials for our students.

Also, remember to consider other program benefits of Sailfish Smart in your analysis, such as guaranteed delivery of required course materials on or before the first day of class by a single vendor. Ultimately, each student should determine what the best option is each term. This program is intended to offer the most affordable and equitable access option for most.

No. Participation is optional. Check this page for more information after reviewing your materials on the Sailfish Smart portal.

It depends on your instructor’s preference. The instructor selects the required format in which the course materials should be used by the students. If an instructor adopts an e-book, that is what will be included in Sailfish Smart. If an instructor selects a hard copy, then that is what will be included in Sailfish Smart.

The following items are excluded from Sailfish Smart: school supplies, kits, uniforms, art supplies, calculators, non-required course materials, and items that the PBA bookstore cannot source. An example of items that cannot be sourced by the PBA bookstore is a Netflix subscription.

Additionally, your personalized verification email from Barnes & Noble College will outline any exclusions form Sailfish Smart.

The institution per-credit-hour rate of $24 was determined by taking into account all courses, those with fewer course materials requirements and those with many course materials requirements.  

Payment

The Sailfish Smart charge will be included on your PBA student account along with other charges such as tuition and fees. This allows you to use financial aid, outside scholarships, etc. to pay for your course materials. 

You will not be charged a late fee if you do not pay the Sailfish Smart charge to PBA by the due date for payment of tuition and fees. However, holds may be applied to your PBA student account if the balance is not paid in full. The balance will remain on your account indefinitely. 

You may email the bookstore at SM8470@bncollege.com. The bookstore will work with PBA to resolve the issue and will communicate with you regarding a solution.

Digital Course Materials

There are a number of ways to access digital materials included in Sailfish Smart. You will know the delivery method for each of the included materials when verify your course materials and select your fulfillment method through the Sailfish Smart website. 

Some digital materials will be accessible with a physical access code that you will receive with your other materials as part of Sailfish Smart.  Follow the instructions on the access code card. 

Other digital materials will be available directly in your Canvas course. 

Your access to the digital materials will be revoked on the opt-out deadline. If you need to gain access to the digital materials again after the opt-out deadline and after the access was revoked, you may purchase the digital materials from the bookstore at the regular retail price. Once you have purchased the materials you can regain access with the physical or digital access code provided with your purchase. Any work completed prior to the access being revoked will still be there when you regain access.

If your digital materials are not available in Canvas or the appropriate links are not in place, please notify your instructor and contact Barnes & Noble College at SM8470@bncollege.com to have the issue resolved right away.

Financial Aid and Sailfish Smart

If you are a financial aid recipient and you are eligible for enough aid to cover your tuition, fees and the Sailfish Smart charge, the aid will automatically be applied to the Sailfish Smart charge on your PBA student account, and any remaining funds will be issued to you as a refund. The financial aid is automatically applied to the Sailfish Smart program. You do not need to apply or opt into the book advance to have it pay for the Sailfish Smart charge. If you are not eligible for enough aid to cover Sailfish Smart then you will be responsible for paying PBA for the remaining balance on your student account after the financial aid has been applied.

Yes, financial aid will be applied first to tuition, then fees and then charges on your PBA student account. Therefore, if enough aid is available to cover it all or cover most of it, then it will be applied to all up to the maximum amount of aid. In instances where your financial aid is not enough to cover Sailfish Smart in its entirety, then you are required to pay the difference to PBA.

No, institutional scholarships or grants such as academic, athletic, talent, and PBA Lead scholarships cannot be applied against Sailfish Smart charges. Funded or outside scholarships whose provisions allow them to cover course materials may be used.

Textbook Condition

Yes, these are your textbooks for the term to be used as you normally would, but you must return the materials in reusable condition at the end of the semester.

You are responsible for the course materials rented through Sailfish Smart and we expect gentle use so that the materials can be used by others in the future. But we know things happen! Contact the PBA bookstore team to work it out on a case-by-case basis if your course materials are lost or damaged during the term.   

Purchasing Textbooks 

Yes! If you wish to keep the course materials or retain access to the digital content beyond the semester, you may purchase them. Contact the bookstore for details. The charges for a purchase of print and digital course materials are to be paid directly to the bookstore.     

The rental buyout price is a discounted price based upon the market-value of that unique material. The bookstore can offer the exact price for each textbook or digital material a student would like to purchase.

Coordinate the purchase of course materials directly with the bookstore. Charges for the purchase of a textbook or digital version rented through Sailfish Smart are not transferred to your PBA student account. 

Dual Enrollment

Yes! If you are a dual enrollment student taking classes online or on the PBA campus, you are automatically enrolled in Sailfish Smart and should verify your course materials and select a fulfillment method when you receive the verification email from Barnes & Noble College.

Accessible Format

If you need course materials in accessible formats, you should visit PBA’s Accessibility Resources  webpage. There you will find information on services, including the procedure to request accessible format textbooks.

We are committed to providing accessible material and the local PBA bookstore team can help with any special requests. Additionally, students may visit the Accessibility Resources webpage. There you will find information on services, including the procedure to request accessible format textbooks.

Privacy

Barnes and Noble College is committed to protecting all personal information and take the utmost precautions to secure and store data.      

The data provided to the bookstore is only used to help us deliver all your course materials based upon your selected courses.                          

No. We are committed to the safeguarding of all personal information.