New Graduate Courses Provide High-Demand Skill in Enterprise Systems

PBA Enterprise System

On the forefront of business needs for the next generation, Palm Beach Atlantic University (PBA) has added brand-new graduate coursework in Microsoft Dynamics 365, an Enterprise System used by thousands of companies worldwide.

Coursework, provided for students and professionals, includes Enterprise Resource Planning (ERP) courses in Microsoft Dynamics 365, Microsoft Dynamics GP and Customer Relationship Management (CRM). The courses will be led by one of the country’s premier Microsoft Dynamics experts, Mary Kay Copeland, CPA, PhD, Professor in Accounting, who recently joined PBA in its Rinker School of Business.

This coursework fills a fast-growing need for businesses seeking professionals adept at this business application that effectively breaks down silos of ERP and CRM within a business by merging them into one useful digital technology. Copeland began developing coursework in Microsoft Dynamics in 2015, after Microsoft outlined that over 5,000 net new positions worldwide were going unfilled each year as a result of the lack of educational opportunities in this area.

PBA is among the few universities nationally to now offer:

  • Four online courses available to students and professionals throughout the world, focusing on foundational concepts of ERP and CRM systems
  • A Microsoft Dynamics student certificate (for 2 courses) and a Microsoft Dynamics 365 certificate (for 4 courses)
  • A four course concentration in Enterprise systems which includes Microsoft Dynamics 365 in each course
  • An annual Microsoft Dynamics 365 jumpstart bootcamp in May of each year to assist students in learning foundational concepts and connecting with employers looking for students with this skillset
  • Connection to firms seeking employees with relevant Microsoft Dynamics 365 skills.

Students can complete two to four courses within six months to earn these certificates. Each class is taught online in eight-week sessions so students can manage their work schedule around the coursework.

“The demand for professionals with expertise in Microsoft Dynamics Enterprise systems is staggering,” shared Copeland, who previously was a professor in accounting at St. John Fisher College and Bowling Green State University in addition to her more than 25+ year career in public accounting and consulting. “To date, we have had a 100 percent placement rate for students seeking positions who have completed our Microsoft Dynamics 365 coursework and/or attended our bootcamps.”

Students have obtained positions at premier Microsoft Dynamics partners including PowerObjects, Tribridge, eClipse, Green Beacon, AKA Enterprise Systems, eLogic and Sikicj.

According to Copeland, businesses are seeking students who have completed the four course concentration as Microsoft partner organizations are clamoring to hire students with these credentials. “Palm Beach Atlantic has bolstered its Rinker School of Business by developing a number of career relevant offerings and this is an exciting addition to a robust business program for graduate and undergraduate students.”

Copeland is widely recognized as a “Microsoft expert”, providing training and implementation of Microsoft Dynamics solutions for more than two decades. Copeland, who has also spent much of her life involved with both Christian ministry and educating students and professionals in Microsoft Dynamics enterprise systems, holds a Bachelor of Science and MBA in Accounting from the University of Buffalo and a Ph.D. from Regent University

The ground-breaking Microsoft Dynamics coursework at PBA includes study of theoretical concepts in Enterprise Resource Systems, business processes as well as hands on learning of Microsoft Dynamics systems. The program includes four Microsoft Dynamic 365 courses: Introduction to Enterprise Resource Planning (ERP) Systems; Enterprise Systems – Business Processes; Enterprise Systems – CRM Systems; and Enterprise Systems – Supply Chain Management Systems. Completion of these four courses can be done on their own or applied as coursework toward an MBA and MAcc degree. Non PBA students may take these online courses and transfer them to their home institution.

For more information about the Enterprise Systems coursework, contact, visit, call Palm Beach Atlantic Graduate Admissions at 561.803.2122 or email For more information about the Rinker School of Business and its various program offerings, please visit