The PBA Difference

Meet Titus Franchising Center Chair

Dr. John P. Hayes

Dr. John P Hayes, Chairman of the Titus Franchising Center

Palm Beach Atlantic University’s President William M.B. Fleming, Jr. appointed Dr. John P. Hayes, a veteran franchise practitioner and educator, as the Titus Chair for Franchise Leadership and director of the Titus Center for Franchising effective August, 2017.

Dr. Hayes was introduced to the franchise community in 1979 while an assistant professor at Temple University in Philadelphia, Pennsylvania. After he was asked to provide marketing and public relations services for a local franchisor, he co-authored Franchising: The Inside Story, the first book written about how to buy a franchise.

Since then, Dr. Hayes has been a franchisee of several concepts, a franchisor of a major American franchise company, and a consultant for franchisors in the U.S. and abroad. For more than 25 years he has taught The A to Zs of Buying a Franchise, the most popular symposium at the International Franchise Expo, sponsored by the International Franchise Association. Each year he speaks and trains at numerous franchise events across the globe.           

Dr. Hayes has written several books with franchisors, including You Can’t Teach A Kid To Ride A Bike At A Seminar, with David Sandler, founder of Sandler Sales System, and Start Small, Finish Big, Fifteen Key Lessons to Start-and-Run Your Own Successful Business, with Fred DeLuca, the co-founder of Subway Restaurants. He is the author of several e-books devoted to franchising, including Take the Fear Out of Franchising, Buy “Hot” Franchises Without Getting Burned, and 101 Questions To Ask Before You Invest in a Franchise.

On numerous occasions he has served on franchise corporate boards including The Dwyer Group in Waco, Texas, and HomeVestors of America, Inc. in Dallas, Texas.

Dr. Hayes earned both bachelor’s and master’s degrees in journalism at Kent State University in Ohio, and a doctorate in American Studies at Temple University in Pennsylvania.